Surface uefi factory reset
The iLO 5 Configuration Utility screen Way 3. From the Troubleshoot screen, select Reset your PC. Factory reset stuck in a boot loop – This issue Now, Surface Pro should boot in without getting stuck on logo. The reset package contains signed instructions to remove the SEMM certificate from the device’s firmware and to reset UEFI settings to the factory default settings. Step 9: Surface Pro 2 only: During the reset, if you see the American Megatrends screen, press the Esc key. The CPU gets out of reset in Secure Mode. Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows 8. To do a factory reset, start by turning on or rebooting the Surface. Method 1: Turn off surface pro 3. This is the easiest method, but not applicable to all computers. But don’t get worried, there are other ways to factory reset Surface Pro 3 without password and one of them involves using a recovery USB drive. msi) file on the Surface device to unenroll the device from SEMM. The Microsoft or Surface logo appears on your screen. There can be any day when you might lose Windows password on your computer, laptop or tablet. i think it's ok. If you see a button on your computer’s case labelled “Clear” or “Reset,” that will reset your CMOS. On the system I tried, Windows would not boot without UEFI enabled in BIOS (this may not be the case on all, however). Use a USB recovery drive to reset your Surface: Shutdown the Surface; Insert the USB recovery drive into the USB port I can definitely say that as expected doing a full reset/refresh does NOT reset or clear the bios password. If you are keeping your Surface, you just need to remove your files. It gets stuck, sometimes at 7% or sometimes at 31%. Also, recent Surface devices have their key stored in thier UEFI. If the Surface UEFI screen opens So I recently installed linux on my Surface Pro, but decided to go back to Windows 8 since wifi doesn't work properly yet. The reset process took around 10 minutes. Another way to reset the PC is via using windows rescue in Windows Boot Genius. The reset subcommand resets the UEFI BIOS settings to factory defaults at the next server boot. All of your personal files will be deleted, and your settings will be reset. Issue: I want to reset the Surface Hub back to factory default ie. Reset Package Recently the Surface Engineering team released a firmware update that enabled some new capabilities in the UEFI that are of significant importance for a lot of customers. Create Configuration Packages This is the package that enrolls into SEMM and configures the UEFI settings on your devices. Select Reset. This powerful tool can easily create a bootable disk to boot your problematic computer and give you an option to reinstall Windows system from scratch. You will also be required to reboot to complete TrustZone and SEC phase. Restore Surface Pro from a System Restore Point. Surface Laptop Factory Reset Problem This will only work however if you are able to get into the BIOS/UEFI of the Surface Laptop. out of the box first run. After the repair is completed, you can quit from Command Prompt and try starting Windows or refreshing computer. Press and hold the power button for 10 seconds, or until your system shuts completely down. If you are managing iLO remotely, the remote console session is automatically ended. This option removes changes you made to settings, as well as apps and drivers you To load the UEFI firmware settings menu: Shut down your Surface and wait about 10 seconds to make sure it's off. This tool performs the following operations on the system: 1. Resetting your Surface Pro , or other Windows 10 device, is a major decision and is not to be confused with the Restart option in the Start Menu which just turns your I have registered a new surface RT and used it for a week. Using Surface Hub 2S, you can reinstall the device by using a recovery image. Start your Surface using the recovery drive and follow these steps: Choose the language. Click Restart Now to exit Surface UEFI and restart the device. It's a good idea not to re-enable secure boot just yet in case you have to boot back into Linux to retry earlier steps, but that's at your own Doing a Surface factory reset, also referred to as a hard reset, removes all user data and essentially reverts the device to the state it was in when you first received it. iLO resets to the factory default settings. Resetting your Surface Pro , or other Windows 10 device, is a major decision and is not to be confused with the Restart option in the Start Menu which just turns your Surface Hub Skype for Business Version: 16. Surface Pro X (16/256) Galaxy Z Fold 3 (12/256) Surface Duo (6/256) jnjroach, Sep 8, 2014. I was sceptical about this and that resulted in them closing the chat session. Select the top result. I also asked this question with my management at work who have direct enterprise support contacts at microsoft who advised that they are creating a new and better tool for the surface pro 4 that will enable enterprise mode for managing the uefi. Factory Reset Surface Pro with Surface Pro Recovery USB Drive. This means it will activate automatically after the reinstall and you don't have to worry about it. After that, you get the typical Windows 8 login and personalization prompts. how can I reset the tablet to factory settings? So she can register using her own accountand and set it up and start up procedures herself. I was able to boot a recovery "disk" form within widows and do a factory reset I know that if you hold down shift while restarting you should get an option to do a factory reset located within the 'Troubleshoot' option. You can do 3 types of management from this tool. Report abuse Figure 9. So this is how you can easily reset Windows 10 / 8 password on computers that uses UEFI. Step 2: Press and hold the Shift key and then select Restart on the pop-up menu. Select Recover from a Drive. When prompted to confirm the reset, press Enter. We want to set password in UEFI to prevent user going to UEFI and modify or they try to boot using USB. It seems I disabled the wifi and some other thing like its ability to boot from USB and the sound. Step 8: Select Reset. Tips: Before hard reset Surface, we had better make a backup of personal data. The first step is to plug in your USB flash drive and make sure the device is turned off. Windows won't be a problem. SEC phase kicks in, does fundamental setup and enter TrustZone. Of course, at the end, you get the very useful tutorial for how to use your new PC. You can follow the question or vote as helpful, but you cannot reply to this thread. I set a password for my Surface pro 3 after fiddling with the UEFI settings. TrustZone and SEC phase. Surface Pro 4 factory reset got stuck – The problem can affect Surface Pro 4 too. . 100. Good luck. Microsoft support told me to make a factory reset and that would solve the problem. Install Instructions. Step 3: The Surface device reboots to the blue Choose With these ways and detailed description above, reset Surface to factory settings could become easy for everyone. Way 2. Related Articles: Surface Laptop Password Reset on Microsoft Windows 8. So, even though there’s some low-level software involved, you can still think of a UEFI reset as mostly hardware-oriented. If you are having trouble booting your system, you may try to reset your BIOS/UEFI settings to default. Following is an elaborate guide to tell how to reset windows password for UEFI-based surface tablet. I know this because I have a 2nd Surface which is doing that as I type this. On your Surface or PC, open recovery image that you downloaded by double-clicking it or right click then select Extract and then Extract all. Warning: A reset returns Surface to its factory settings: A reset reinstalls Windows and apps that came installed on your Surface. Factory resetting your Surface Go is an easy process, and it can be done in just a few clicks. Ive forgotten my adm. Method 3. Surface 2 only: After restart, your Surface may prompt you to clear the TPM (Trusted Platform Module). Here's how: Open the Start Menu in the bottom left-hand corner of your display. The system Drive cannot be found" message. However, you can resolve it, using the solutions we’ve shared in this post. To reset the UEFI BIOS settings to factory default, type: ubiosconfig reset type. A factory reset, in contrast, is all about the software. Select your surface pro model and enter your serial Key mentioned behind the microsoft surface logo and follow the instructions shown in the video. Step 3: Reset Windows 8 password for UEFI-based Surface PC tablet. Select the USB drive you formatted earlier for the location and click Extract. Now UEFI boot is fixed, and Windows 11/10/8/7 can be boot up on your PC again. During that time, you'll see the spinning progress balls and the Surface logo. After resetting UEFI to default values, I can't start WIndows because boot goes to UEFI. When you’re ready to factory reset your Windows 10 PC, open the Windows Settings menu by clicking on the Start button and then selecting the Gear icon. The story is this: I wanted to make a clean install of W10 and for that I had to make some changes in UEFI because it wouldn't allow me otherwise. But this will not be available until Q2 2016. Does anyone know how to clear/reset the UEFI bios password on a Surface Pro 3? I have one that keeps prompting me for a password when attempting to get into the bios settings. Tip:Make sure you have the following UEFI settings enabled as it was nowhere mentioned in the video. Note: for the sake of brevity and recognition, we will use the term “BIOS” below to refer to UEFI and BIOS firmware. Now, Surface Pro should boot in without getting stuck on logo. Press and hold the volume up button, press and release the power button on your surface at the same time. Surface restarts and the Surface logo appears while the reset process continues (this can take several minutes). Rather than use the Windows 10 Media Creation Tool to install a generic ISO you can download the appropriate Surface factory recovery image for your device. I then attempted to reprogram the bios chip myself manually, but it was too difficult to get to the chip on the motherboard since it is a surface mount component. To reset your Surface from a USB recovery drive: Step 1: Make sure your Surface is turned off and plugged in (hold down the power button for 30 seconds). There is a tool for the pro 3 but not the pro 4. Hi Noeg1111, The Microsoft Surface UEFI Configurator: This is where you create your different packages for managing your Surface UEFI settings in your environment. 1 Pro Reset Surface Pro Password with UEFI bootable USB 1. If the UEFI firmware settings missing Windows 10 is not caused by Fast Startup and this fix doesn't help, you can try the next resolution. 1. When you update Surface device firmware, by using either Windows Update or manual installation, the updates are not applied immediately to the device, but instead during the next reboot cycle. Now, all you need to do is run the Surface UEFI reset package Windows Installer (. Otherwise, some important data may be irretrievably lost. Factory Reset Windows 10 from Boot Using Windows Boot Genius. Boy, was I wrong. You will also be required to reboot to complete Shut the machine completely down (if machine is unresponsive, hold power button down 20-30 seconds until it shuts down), hold the volume rocker up and power on, exit the UEFI Screen without changing anything. Select YES. After some seconds surface UEFI bios will apper on screen. UEFI is smarter than the traditional booting method and it is much harder to reset forgotten password on UEFI enabled computers. Step 3: Press and hold the volume-down button while you press and release the power button on your Surface. Next, hold the volume down button while you turn the Surface on. For info on backing up your files, see Back up your files. Optional: If you are managing iLO remotely, wait for the iLO reset to finish, and then start the iLO remote console. where type is one of the supported types listed in the following table. New in Surface Hub 2S, you can now reinstall the device by using a recovery image. I was able to boot a recovery "disk" form within widows and do a factory reset, but that didn't touch the admin Reset the UEFI BIOS Settings to Factory Default. From the Choose an option screen, select Troubleshoot. Download Recovery Image from Microsoft Surface Website. ” We have purchased 1000+ surface devices . surface uefi start up screen loop what can I do to factory reset if my surface pro 4 stuck on UEFI screen loop every time I start that's the only thing I get. Resetting your Surface Pro , or other Windows 10 device, is a major decision and is not to be confused with the Restart option in the Start Menu which just turns your For more info, see Boot Surface from a USB device. And we can use Backup and Restore Center to restore backups after factory reset. If you accidently forgot the password, you won’t be able to access the UEFI Bios settings, and it’s not a easy task to clear UEFI BIOS password. This is the Unified Extensible Firmware Interface screen (UEFI, formerly known as the BIOS). pass to enter uefi-settings. We now allow you to enable/disable features like the Front and/or Rear Camera, Wireless, Bluetooth, Network Boot as well as some other nifty features. Surface Pro Surface Pro 2. I don't even remember adding one, but anything I would of set it to is not working. This Surface, however, is missing that option and only lets me change UEFI firmware settings, or boot to safemode options. Select Restart Anyway if Windows 10 nags about other users. However, here are two reliable methods to reset Windows password on Windows 10 or Windows 8/8. From the Reset your PC screen, do the following: Select Next. Now I cant remember the password I set. A the SP is in working condition then Windows updates will update the BIOS just fine. Recovery from a USB drive. Before you begin the factory reset process, be sure to back up your files. Under Reset this PC, select Get started and choose an option: Keep my files —Reinstalls Windows 10 but keeps your personal files and any apps that came with your PC. If your Surface Book/Pro is pre-installed Windows 10/8. Select Troubleshoot. When the Windows login screen appears, select the “Power” icon at the lower right-hand side of the screen, then hold down the “Shift” key on the keyboard and click “Restart. I still have the receipt for the surface and it's still in warranty with ms. As soon as the first logo screen appears, immediately press F2 for notebooks or Delete for desktops to enter the BIOS. Doing a Surface factory reset, also referred to as a hard reset, removes all user data and essentially reverts the device to the state it was in when you first received it. Change BIOS Settings You need to select the boot mode according to the type of disk on your system. Reset the UEFI BIOS Settings to Factory Default. That was the only account available in the system and no PIN or other sign-in options were set up. Reverse your earlier step in BIOS set the boot type back to from CSM to UEFI. This thread is locked. Adds the Microsoft UEFI Certification Authority certificate to the Allowed Database ‘db’. Hi Noeg1111, If you are using a Surface Pro device and running Windows 10 OS, then this tutorial, based on steps suggested by Microsoft on how to restore, reset, downgrade and reinstall Windows 10 on your Surface device. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. Here’s how to reset your Surface: Select Start > Settings > Update & Security > Recovery . #2. I Keep changing the settings but everytime i go to "Reset Your PC" and repartition drives I get a "Unable to reset your PC. Like a Surface UEFI configuration package, a reset package must be signed with the same SEMM certificate that’s provisioned on the Surface device. Now you have the USB bootable disk and the OEM product key. #1. As a Surface, it comes with a digital entitlement to Windows and will activate automatically once reinstalled. ) For secondary CPUs, the MVBAR is：. Trying to reset surface pro and now stuck in UEFI loop Hi all So my sister sold me her surface pro a few months ago, I just booted it up and wanted to start it fresh in my name to make it mine basically. Instead, try Solution 1. Unfortunately, there is an issue with Factory Rest mechanism of Surface Pro. Once you see the 'Surface' text on screen, you can release the volume down button. The System Recovery settings will open on your screen. TrustZone memory occupies the lower memory (32MB). To sum up, if you want to reset Windows 10 to factory settings from boot, and therefore solving all the existing problems, “Reset this PC” is the way to go. In stock firmware, TZ MVBAR address is 0x811f8000 on RT for primary core (Boot Processor. Step 3: The Surface device reboots to the blue Choose Then Surface will boot from USB device and Windows Password Genius runs and locates all the users existing in locked Surface PC tablet. Now I want to gift it to my daughter. you can also to a load defaults on UEFI, enter it pressing F2 at boot and the press F9 to load defaults and then F10 to save and exit. Keys that are currently provisioned in the db will not be affected by this step. Once it is complete, the system will reboot to the out of box mode. However it did reset the TPM. Then Surface will boot from USB device and Windows Password Genius runs and locates all the users existing in locked Surface PC tablet. 1 computer from thie post. 8. To start a GPT system disk, you need to select UEFI. Select user you want to reset password for Surface PC tablet, and tap on Reset Password button. Step 2: Insert the USB recovery drive into the USB port on your Surface. To do it, follow the steps given below: Tap on the Start Menu and type Reset this PC. Please follow the sequence as by selecting the ISO image, it will reset the partition scheme. Surface UEFI boot screens. I See no clear way of setting it back to Factory Defaults but here is the Screen BIOS/UEFI screen settings Now, all you need to do is run the Surface UEFI reset package Windows Installer (. Release power button when surface logo will appear on screen. But if you want to simplify the process and keep all your personal data safe (including installed apps), you may need a powerful alternative . With the Surface Pro turned off, connect the power cable, plug in the USB disk. Not too sure on the factory reset option, but I'd approach this by using a USB stick and making an installer disc using the Media Creation tool, then powering down the Surfaces, plugging in the USB stick, and booting to that using the instructions here to either boot from the USB, or go into the UEFI and setting the boot order there. How To Hard Reset Surface Pro From Settings? One way to reset Surface Pro is by using the Settings app in Windows 10. This comes pre-loaded with Surface specific device drivers. Solution 1: Force restart. But after the installation I see that I have some problems with the sleep and fast boot, not working well. The SP4 is 'working' (boots Windows) BUT the UEFI is corrupted – when I boot into UEFI the screen display is either missing (blank) or distorted (depending on what monitor is attached), and I cannot get to all the UEFI options (screen size is 'too big', cursor Doing a Surface factory reset, also referred to as a hard reset, removes all user data and essentially reverts the device to the state it was in when you first received it. Resolution: There are 2 scenarios in which I will be able to factory reset: If you know the administrator username and password to the Surface Hub: Microsoft has already documented the steps written here. Any time I try a factory reset, it fails around Normally the keys to enter BIOS could be Esc, Del, F2, F1, F4, F8, F10, F12. If you see this screen when you turn on your Surface, don’t make any configuration changes. Recover or reset a BIOS or UEFI Password. Power on the system. You can do a factory reset from the sign-in screen or with the Surface Recovery image. Choose your keyboard layout. Normally the keys to enter BIOS could be Esc, Del, F2, F1, F4, F8, F10, F12. Way 3. Description. Windows 10 Reset To reset Windows in the event of a software Tip: If you are running Windows from UEFI/GPT boot mode, there is no need to type the first command, because it is used to fix MBR which is only seen in MBR disk. Select your keyboard layout language. . Maybe I will call them and say it took a dump and won't boot (corrupt bcd/mbr record) Thus them hopefully replacing the whole thing. Figure 9. After bypassing Fast Startup feature, you should be able to access your UEFI settings. Somehow we screwd up the UEFI settings and it wont even find the drive. what can I do to factory reset if my surface pro 4 stuck on UEFI screen loop every time I start that's the only thing I get. If you wish to recover, reset, or set a lost or forgotten BIOS or UEFI password in Windows10, you have the following options: Temporarily remove CMOS battery; If you reset your Microsoft Surface Pro 4 to factory defaults for whatever reasons you might end up like me: In an endless boot loop or the reset process being stuck at 7% (or, if you choose to erase everything, at 31%), this solution worked for me: Download the recovery image for your device and create an USB stick like described. Type. 1/8, you need to make some changes in order to get the computer boot from the password reset disc. Sep 2, 2015. Select the ISO image by clicking the disk icon. Select UEFI USB Disk. Use a USB recovery drive to reset your Surface: Shutdown the Surface; Insert the USB recovery drive into the USB port Ive forgotten my adm. Once you have your recovery drive, it's time to move to the damaged Windows 8 machine. * Touch “Settings” > “Change PC Settings”. What to do if you forgot Surface Pro password Last week I came back from a long vacation and totally forgot my Surface Pro 4 password. If you've installed any payed software outside of the Microsoft Store, you need your account linked to that software or the key to activate it. Computer’s factory reset got stuck – If this happens to you, you can try using the Startup Repair feature to resolve the issue. Which means doing a 'hard reset' to the bios won't change anything, since the back-up (on the eeprom) is also shot. Select Partition scheme as MBR partition scheme for UEFI computer. Press F12 or the volume-up button to clear the TPM. By doing this, you can reinstall the device to the factory settings if you lost the BitLocker key, or if you no longer have admin credentials to the Settings app. We normally set BIOS password for HP and Dell laptops using toolkits like CCTK ,etc . Core 1 MVBAR 0x82002860. To find out how to force your Surface to shut down and restart, see Force a shut down and restart your Surface. If you are using a Surface Pro device and running Windows 10 OS, then this tutorial, based on steps suggested by Microsoft on how to restore, reset, downgrade and reinstall Windows 10 on your Surface device. Jeff Roach. Resetting Your CMOS with a Case Button. A System Restore Point is a saved state of your system files. Factory reset stuck in a boot loop – This issue This refers to the current operating system installed on your Surface. * Open Charms along the right side. All apps that you installed will be removed. BIOS password protects your Surface Pro 3 from the possibility that other people boot your laptop from a portable devices or change UEFI Bios settings without permission. But again, the factory-supplied software and end-user contents of the drives — the familiar portions of the OS, plus apps and user files — aren’t touched. Note that different brands of USB drives will appear differently in this menu. USB Booting Enabled. If the Surface UEFI screen opens Select the UEFI USB option. This refers to the current operating system installed on your Surface. I'm not an Acer employee. If you want to start an MBR system disk, you can select Legacy support instead of UEFI in boot mode. Continue to hold the volume-up button. I thought, restoring shouldn't be a big deal, just insert the recovery USB you made and factory reset it. 70.